Privacy Policy
At Lone Star Self Storage, we value your trust and want you to understand how we collect, use, and disclose your information. Our customers are people—not just data! Now, here are the details:
This Privacy Policy (“Policy”) outlines how Lone Star Self Storage collects and uses your information when you interact with us by phone, online, or other direct contact. It applies to information collected from all sources, including our operations, our website at https://www.lonestarssportland.storagefront.com (the “Site”), mobile sites, and applications. This Policy does not cover other websites, even if linked to our Site or operated by affiliates or business partners of Lone Star Self Storage.
By using our services and/or the Site, you consent to the collection, use, and disclosure of your information in accordance with this Policy. As our practices evolve, this Policy may be updated, so please check this page periodically for any changes. Your continued use of Lone Star Self Storage’s services and/or Site signifies your acceptance of any amended Policy terms. This Policy is incorporated by reference into our Terms of Use.
You may choose not to provide requested information or restrict the use of cookies, though this may limit the services Lone Star Self Storage can provide.
Information We Collect
Generally, we may collect any information you enter on our website or provide to us in other ways. The information Lone Star Self Storage collects is categorized as Non-Personally Identifiable Information and Personally Identifiable Information.
Non-Personally Identifiable Information
This is information that does not identify you personally. It may include aggregate or statistical data that is used without any personal identifiers. Lone Star Self Storage may use and disclose such non-personally identifiable information for a variety of purposes.
Personally Identifiable Information
This information identifies you personally, such as your name, address, telephone number, billing information, or email address. Non-personally identifiable information that is linked to information that identifies you personally may also be treated as Personally Identifiable Information.
Types of Information Collected
We may collect the following types of Personally Identifiable Information:
• Profile/Account Information you provide, such as name, address, phone number, and email address. Military discount information, if applicable, may also be collected.
• Information related to reviews, comments, and communication with Lone Star Self Storage, such as when you post a review, send a message, or enter a contest. For co-branded contests or promotions, information may be collected by either Lone Star Self Storage or the partnering entity.
• Site and internet activity such as your IP address, browser type, device information, and activity on our Site.
• Email interactions, including if you open or click links in our emails.
Why We Collect Your Information
Information collection helps us administer and improve our business and the Site. We may use Personally Identifiable Information to:
• Provide and manage our services
• Deliver relevant content and recommendations
• Contact you
• Protect our rights and the rights of others
Sharing Your Information
Lone Star Self Storage may share or disclose Personally Identifiable Information with third parties such as:
• Service Providers for data storage, payment processing, and business operations
• Third-party independent storage companies you interact with on the Site
• Acquirers, successors, or assignees in the event of a business transaction like a merger or acquisition
• Legal authorities as required to protect our property, rights, or as mandated by law
SMS Data Sharing
No mobile or messaging consent information will be shared with third parties or affiliates for marketing purposes. By providing your phone number and submitting a form, you consent to receive SMS text messages from Lone Star Self Storage. Message frequency may vary. Message and data rates may apply. Reply STOP to opt-out, or HELP for more information.
Accessing Your Information & Your Choices
You can access and update your profile information by logging into your account on the Site. You may choose not to provide certain information or restrict the use of cookies, but this may limit available services. You can also close your online account by contacting us at the number below, though this may affect services like online rentals and auto-pay. We may retain some information associated with your account even after closure.
You may unsubscribe from marketing emails, although transactional emails related to services may still be sent. If you choose to participate in our text message system, you can opt out at any time.
Security Measures
Lone Star Self Storage takes reasonable steps to protect your Personally Identifiable Information. However, data security cannot be fully guaranteed, and you provide your information at your own risk.
Links
Our Site may link to third-party websites not owned or operated by Lone Star Self Storage, such as social media platforms. Please review their privacy policies, as Lone Star Self Storage is not responsible for the practices of third parties.
Contact Us
If you have any questions or comments, please contact us:
Lone Star Self Storage
Phone: +1 (361) 201-9133
Email: staff@lonestarssportland.com
